1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing details provided when you book services, request quotes, or subscribe to our newsletter.

• Project Information: Details about your project (e.g., site location, equipment needs) to fulfill service requests.

• Website Usage Data: IP address, browser type, and pages visited, collected via cookies or analytics tools to improve our site.

2. How We Use Your Information

We use your information to:

• Process bookings, payments, and service requests for equipment rental, solar equipment, or construction services.

• Send newsletters, promotions, or updates (with your consent).

• Communicate about your project or respond to inquiries.

• Improve our website and services through analytics.

• Comply with legal obligations under Costa Rican law.

3. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

• Service Providers: Trusted partners (e.g., payment processors, analytics providers) who assist with our operations, bound by confidentiality agreements.

• Legal Authorities: If required by law or to protect our rights, safety, or property.

4. Cookies and Tracking

Our website uses cookies to enhance user experience and track site performance. You can manage cookie preferences through your browser settings. By using our site, you consent to our use of essential cookies. Optional cookies (e.g., for analytics) require your explicit consent.

5. Data Security

We implement reasonable security measures (e.g., encryption, secure servers) to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

6. Your Rights

You have the right to:

• Access or correct your personal information.

• Request deletion of your data, subject to legal obligations.

• Opt out of newsletters or marketing communications via the unsubscribe link or by contacting us.

• Lodge a complaint with a supervisory authority if you believe your rights are violated.

To exercise these rights, contact us at info@osafix.com.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Costa Rican law. For example, booking data may be kept for 5 years for tax purposes.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., payment processors). We are not responsible for their privacy practices and encourage you to review their policies.

9. International Data Transfers

If you are outside Costa Rica, your data may be processed on servers located in Costa Rica or with our service providers globally. We ensure appropriate safeguards for such transfers.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be notified via email or website notice.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us: Email: info@osafix.com Phone: +506-1234-5678 Address: Osa Peninsula, Costa Rica

Last Updated: May 17, 2025